Costs and service recovery

REDCap service costs

REDCap service charges, where applicable, relate to managed service support, secure hosting, project setup, administration, training, and ongoing support. They are not software licence fees.

Indicative service categories

Development / sandbox

Free

For testing, training, early scoping, and non-production project development.

LIRCH basic production

Free / £250

For small LIRCH internal projects with minimal support needs. Final decision depends on project type and available funding.

Supported / complex project

Quote-based

For funded, complex, external, non-LIRCH departmental, or managed-build projects.

Indicative cost model

Project type Typical model Indicative cost Notes
LIRCH internal sandbox or demo No charge Free For training, testing, or early development only.
LIRCH internal basic production Basic service contribution Free or £250/year Suitable for small projects with minimal support.
LIRCH funded project Grant-costed support £500–£3,500+ Depends on setup, support, complexity, and project duration.
Other University of Lincoln department Department recharge £500–£1,000/year For non-LIRCH departmental use of the LIRCH-managed service.
Complex, external, NHS-linked, or managed build Quote-based To be agreed Requires review of governance, support needs, and technical complexity.
Additional REDCap support Hourly support £60–£75/hour For project build, troubleshooting, training, data import/export, or review.

Costs are indicative and should be confirmed through the project request and review process.

Why charges may apply

Although REDCap itself is provided to eligible academic institutions without a local software licence fee, operating a secure institutional REDCap service creates real costs, including hosting, backup, maintenance, security, governance, user support, project setup, and specialist administration.